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County of Orange Social Services Agency to close Public Assistance Lobbies effective December 29, 2020

featured graphic for Orange County Social Services Agency during COVID-19

featured graphic for Orange County Social Services Agency during COVID-19

The County of Orange Social Services Agency (SSA) announced today it will close its four open public assistance lobbies effective Tuesday, December 29, 2020. This change in operations is being made as a precautionary measure to help slow the spread of COVID-19.

Orange County households interested in applying for CalFresh, Medi-Cal, General Relief and CalWORKs benefits or wishing to review existing case information should visit SSA’s online portal or contact the SSA Call Center, as outlined below.

The SSA lobbies closing to the public effective December 29th include:

Aliso Viejo Regional Center*
115 Columbia
Aliso Viejo, CA 92656

Anaheim Regional Center
3320 E. La Palma Ave.
Anaheim, CA 92806

Garden Grove Regional Center
12912 Brookhurst St.
Garden Grove, CA 92840

Santa Ana Regional Center
1928 S. Grand Ave.
Santa Ana, CA 92705

SSA eligibility staff will be stationed in front of the Anaheim, Garden Grove, Santa Ana and Aliso Viejo Regional Centers on Monday through Friday from 9 a.m. to 1 p.m. to provide critical benefits assistance to individuals who may not have access to telephone or internet services.

SSA’s other office locations will remain closed and services currently provided by appointment only will continue.

*Effective December 31, 2020, the Aliso Viejo Regional Center will shut its doors, with staff and services from that location transitioning to the Laguna Hills Regional Center (LHRC) at 23330 Moulton Parkway. The LHRC lobby will remain closed, however, eligibility staff will be stationed in front of the office on January 4, 2021 to assist individuals experiencing accessibility issues by phone/internet.

Residents can access other SSA services and programs as follows:

For additional information on SSA programs, visit: www.ssa.ocgov.com

To stay up-to-date on information concerning the COVID-19 situation in Orange County, go to: www.ochealthinfo.com/novelcoronavirus.

This article was released by the Orange County Social Services Agency.

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