featured graphic for CalOptima after COVID-19

National Committee for Quality Assurance renews CalOptima’s accreditation through 2024

Reflecting a longstanding commitment to quality, CalOptima is proud that the National Committee for Quality Assurance (NCQA) renewed the agency’s Medi-Cal accreditation for three years, through July 27, 2024. NCQA Accreditation means that health plan operations meet rigorous requirements for consumer protection and quality improvement. CalOptima received a perfect 100% score on its renewal review.

“Our members’ well-being is always our first priority,” said Supervisor Andrew Do, Chairman of the CalOptima Board of Directors and Chairman of the Orange County Board of Supervisors. “The NCQA accreditation affirms that CalOptima is fulfilling our mission to deliver access to quality health care for all Medi-Cal members. This achievement signals our commitment to fostering consistent, efficient service and high satisfaction.”

NCQA is the nation’s most trusted independent source for evaluating health care quality and the only assessment program that bases results on clinical performance and consumer experience. Earning accreditation as a Medi-Cal plan is voluntary at this time; however, a new state initiative known as California Advancing and Innovating Medi-Cal (CalAIM) will require this gold standard of all plans starting in 2027.

“CalOptima was first accredited in 2012, so for nearly a decade, the agency has shown an ability to maintain accreditation and stay focused on positive member experiences,” said Richard Sanchez, CalOptima CEO. “CalOptima shares this honor with our provider partners, who continually demonstrate their dedication to caring for Medi-Cal members. Quality drives our work every day.”

This article was released by Cal Optima.