Clerk-Recorder implements technology to help increase efficiency and improve customer service experience at the department’s North County Branch Office
2022-01-28
Orange County Clerk-Recorder Hugh Nguyen has implemented Qtrac, a digital queue management software, at the department’s North County Branch Office in Anaheim. The technology was implemented to help reduce lines, disperse waiting crowds and decrease wait times allowing staff to focus on helping customers and creating an efficient service experience …continue reading